Asia Green Development Bank (AGD) has adopted a Code of Conduct (“the Code”) that applies to all staff. The Code sets out the principles to guide staff in carrying out their duties and responsibilities to the highest standards of personal and corporate integrity when dealing with AGD, its competitors, customers, suppliers, other staff and the community. The Code sets the
minimum standard that the bank expects of all staff. Where appropriate, the Code can be supplemented by additional specific requirements related to a country, entity or business unit. It is the essential responsibility of every staff to comply with the spirit and principles of the Code,
as amended from time to time.
Compliance with the Law
AGD develop the strong compliance culture in the bank. The main purpose is that all AGD staff shall comply with all laws, regulations and legal requirements by the different regulators where the bank’s operations are related.
Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF)
Money laundering and terrorist financing have been identified as major threats to the AGD bank and the bank is committed to the standards of anti-money laundering and counter-terrorist financing compliance and requires management and employees to adhere to these standards to prevent use of our products and services for money laundering and terror financing purposes. All
staff including managements shall comply with internal AML/CTF policy and procedures as well as local AML laws and regulations.
According to the Section 3 (a) of Anti-Corruption Law of Myanmar, corruption is defined as misusing his/her designation, and authorized person to do something, to refrain from doing legally, to give benefit legally to someone or to prohibit untruly the benefit deem right legally or doing directly or indirectly the bribes or chances or opportunities from relevant person for giving, receiving, obtaining, attempt to obtain, offering, promising, discussing for him or for other person or for organization. All staff including managements shall comply with Anti-Corruption Law of Myanmar and Entertainment Guide Line from Myanmar President Office (which is especially for receiving
gifts of government officials). The bank adopted the entertainment guide lines for all staff in relationship with both customers (such as depositors, credit customers and potential customers) and government officials.
The bank aware that the effective management of risks is a requirement of the section 18 of Anti-Money Laundering Law, the Basel Core Principles (BCP) for Effective Banking Supervision and the Financial Action Task Force (FATF) 40 recommendations. The bank developed an effective risk management function to manage and mitigate bank’s financial risk, operation risk, ML/TF risk, reputational risk and legal risk. The risk management function is the business unit with day to day operational responsibility for ensuring that bank effectively identifies, measures, monitors, and controls and mitigate risks.
Health and Safety Environment
The bank is committed to provide a healthy and safe work environment for all staff. Every staff has a personal responsibility to support this commitment. Staff are obliged to carry out their work in a safe manner, without causing harm to themselves or others, and to report any potentially unsafe or unhealthy situations immediately to Human Resource Department.
The bank is committed to providing quality and efficient products and services to all customers, and every staff has an important role to play. The bank has adopted and practiced the KPI process to measure the performance of all staff. They are required to perform tasks assigned in a responsible and reliable manner and to manage time at work efficiently, without wasting bank
time and resources by taking part in unauthorized activities including, but not limited, to trading, gambling or political activities on the premises.
Staff Communication Practice
At all times, every staff has a responsibility to treat colleagues with respect and consideration. Improper behavior includes, but is not limited to, discrimination or harassment in any form such as bullying, intimidation, threats, ridicule, sexual, racial or verbal abuse, insults, gestures, willful
or serious insubordination, physical violence etc. The bank respect Human Rights and adopt the proper practice in bank Human Resource policy.
Bank Property and Assets
Staff is highly responsible for bank property entrusted to them. This property includes, but is not limited to physical property (such as bank uniform, phones, bank vehicles or computers), records (such as customers information, transaction records or financial records), ,intangible property
(such as computer software, email and computer records) and intellectual property (such as bank logo, reputation or image). It is important that, whichever category the property falls into, all staff must treat the bank’s property as they would their own and must not damage it, deface it or remove or abuse it for personal use, unless authorized to do so.
Anti-Alcohol & Combating Illegal-Drugs
To retain the banker’s ethics, staff must attend work in a fit state and is not to be under the influence of alcohol or drugs during working hours. Involvement with the manufacture, possession, use, distribution, sale, purchase, or transfer of illegal drugs is specified as criminal and strictly prohibited.
According to Section 81 of Financial Institutions Law of Myanmar, bank information including customer information is strictly prohibited to disclose to others, except from Section 82 and 83. All staff shall comply with those confidentiality and criminal penalties will be punished to anyone who breach the mentioned law. As recordable information, bank’s financial information,
business information, customer information and others information which is described in the law are strictly kept as confidential for at least 5 years and all staff shall comply with bank record retention procedure.
Conflict of Interest
As a financial services provider, the Bank faces actual and potential Conflicts of Interest periodically. The Bank’s policy is to take all reasonable steps to maintain and operate effective organizational and administrative arrangements to identify and manage relevant conflicts. Senior management within the Bank are responsible for ensuring that the Bank’s systems, controls and procedures are adequate to identify and manage Conflicts of Interest. The Legal and Compliance Departments of the Bank assist in the identification and monitoring of actual and potential Conflicts of Interest. The Bank has in place business-specific procedures that address the identification and management of actual and potential Conflicts of Interest that may arise in the course of the Bank’s business.
Corporate Social Responsibility (CSR)
AGD Bank shall be aware to contribute to educational, social, ecological, cultural and other projects and programs. In those programs, all staff shall be inclusively as active member to support the bank’s CSR activities.