Our Bank

At AGD Bank, we prioritize our customers by providing tailored-made banking products and innovative solutions, ensuring growth, security, and success. Join us today and experience the difference of banking with a reliable banking partner that truly cares about you; we can embark on a journey together towards a prosperous future.

Who we are

At AGD Bank, we are more than just a financial institution; we are your trusted partner in growth and success. Established in 2010, we have built a reputation for reliability and innovation, serving as a reliable bridge between your aspirations and achievements. With a customer-centric approach, we place you at the heart of everything we do, tailoring our banking solutions to meet your unique needs. Our commitment to excellence, combined with a dedicated team of experienced professionals, ensures that you receive the highest level of service and support on your financial journey.

What We Do

We offer a comprehensive range of banking solutions to cater to both individuals and businesses. With an extensive network of 77 branches nationwide, we are accessible and ready to serve you wherever you are. For individuals, we provide personalized financial products and services to help you achieve your goals and secure your future. For businesses of all sizes, our team of skilled business banking specialists is dedicated to empowering your growth and success with expert guidance and tailored solutions. Additionally, through our "grow" CSR Program, we actively contribute to social and environmental initiatives, making a positive impact on communities and the environment. At AGD Bank, we are committed to providing high-quality, seamless, and customer-centric experiences that drive your prosperity and enable you to thrive.

Our Strategy

Customer Satisfaction

We measure our success by the satisfaction of our customers. AGD Bank strives to exceed customer expectations at every touchpoint. We actively seek feedback and continuously improve our products and services based on customer insights. We value transparency, responsiveness, and open communication with our customers. The delivery of financial services is constantly evolving, enhancing efficiency, improving the customer experience, and expanding the range of services offered, which enables us to ensure that every customer is not only satisfied but delighted with their banking experience.

Strategic Business Approach

AGD Bank's primary strategic approach is on prioritizing customer satisfaction to drive growth and success. By placing customers at the core of our operations, we aim to achieve substantial growth in terms of deposits, overall bank performance, and revenue, while enhancing our brand image, value, network, and exposure. Through this approach, AGD Bank seeks to foster trust and deeper engagement with our valued customers, solidifying our position as a preferred banking partner in the market.

Our Mission

We are dedicated to crafting customized, cutting-edge financial solutions, complemented by genuine Myanmar hospitality, to empower our customers at every step with boundless care. By simplifying and streamlining banking experiences, we aspire to provide the top-notch financial solutions with a profound, positive impact on their daily lives.

Our Vision

We aim to be the exceptional market leader in financial services, empowering society, and enriching lives through innovation, unwavering commitment to customers, and fostering prosperity in our communities.

Our Values

Innovation

We are dedicated to spearheading the banking sector with every product and service we offer to our customers. Our approach involves providing innovative solutions that extend beyond the present; it's about envisioning and meeting your future needs.

People

We hold deep regard for our customers, staff, and community, valuing them as individuals for their unique ideas and the promise they hold for the future. We consider the growth of our employees imperative and, as a result, acknowledge and reward exceptional achievements.

Intergrity

We are dedicated to operating in accordance with the guidelines set by our regulators and upholding our rigorous internal standards. We consistently demonstrate transparency in all interactions and associations, whether within our bank or with external parties.

Listening

At the core of our foundation lies a commitment to attentive listening – to our clients, our team, and the evolving financial landscape. By embracing these insights, we craft tailored solutions that empower both individuals and contribute to the dynamic growth of Myanmar's economy.

Commitment

We drive high performance through collaborative teamwork, ensuring that AGD stands as a trusted source of efficiency, strength, and security, translating dedication into tangible benefits for our clients and partners.

Our Commitments

Providing Optimal Solutions

We are devoted in our commitment to offer optimal solutions. Our unwavering dedication is centered on delivering tailored answers that precisely address challenges, ensuring your needs are not just met, but exceeded.

Customer-Centric Integrity

Our success as a bank is intrinsically tied to fostering lasting relationships with our customers. Upholding the pillars of respect, honesty, and fairness, we engage with our customers humbly and professionally, laying the foundation for sustained partnerships.

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Being there for you whenever and wherever possible

We are dedicated to being there for you and to work hand-in-hand at anytime. Whether it is to celebrate your achievements or to work with you towards a more progressive future, we will always be close to you.

Getting to know you personally

We will anticipate and comprehend your needs by trying to understand what matters most to you, in order to deliver personalized experiences.

Awards and Milestones

2010

Founded in 2010
1 of 4 private banks operating in Myanmar

2013

Became public commercial bank in February

2015

U Htoo Htet Tay Za onboarded as Managing Director and CEO
AGD restructured and rebranded
Number 13 in the Top 100 MCO income Taxpayers List in Myanmar

2016

International Bank of the Year (South East Asia) by the European Global Banking & Finance Awards
First EMV-certified ATM transaction in Myanmar
First QR payment mobile application in Myanmar
Best Partner Bank
First bank to adopt Infosys Finacle Core Banking Engine in Myanmar
Best bank for Website Usability

ASOCIO Award Winner for Outstanding User Organization

2018

Launched AGD VISA credit card

2019

Banking Partner with Onepay Launched Genie Bot

2020

Channel Innovation Award (Award by Infosys Finacle Client Innovation Awards 2020)
Launched AGD Go
Reach 1 Trillion MMK in retail deposits
Turn into 10 years

The Infosys Client Innovation Awards 2020 recognize banks that deliver breakthrough innovations in banking products, customer service, process design and distribution channels capitalizing on Finacle solutions.

2021

Best Digital Bank Myanmar (Asiamoney)

The Asiamoney awards identify bank across Asia that have excelled in a range of core banking activities over the past 12 months.